The prestigious award is presented in recognition of business excellence and innovation.
The newly appointed Director of the CED, Godwin Chisenga, travelled to the UK to receive the award in the Gold Category at the BID Quality Convention that was attended by professionals and business leaders from 49 countries. The convention also celebrated quality in business and operations with award winners demonstrating commitment to the criteria of specific business models that help to bolster customer satisfaction and cost efficiency across all areas of operation.
All the winning companies were recognised not only for their entrepreneurial achievements, but also for their dedication to continuous improvement and innovation which are key concepts of the QC100 Total Quality Management Model. This model, which seeks to increase customer satisfaction and optimise efficiency, promotes an organisational culture of engagement and a proactive approach to improving processes. A key example of these criteria is found in the CED which displays a spirit of innovation and positive growth and which has overcome and thrived in the challenging local and global economic climate.
Chisenga said the CED has made huge strides as a leader in 2015, not only within its sector, but also in Namibia. “The award came as an ideal way to celebrate last year’s successes while we look forward to putting quality first in the year to come,” he said. Addressing the gathering of international leaders, Chisenga shared the CED’s achievements to date as well as its future ambitions and goals. He said: “Despite the difficult current global economic climate, the CED strives to excel in quality each day, creating a competitive advantage in its industry.”
The CED was established in 1999 and has become a centre of excellence in tailor-made and certified training, project management and consultancy.