The Institution secured the First Overall spot in two categories, namely: Higher Education/Tertiary Institution, and Most Innovative Companies/Institutions in Namibia.
The awards are the culmination of a research process whereby companies and institutions are rated based on respondents’ perceptions, with a strong focus on evaluating and measuring customer service and satisfaction.
During the ceremony, Dr Tjama Tjivikua, the NUST Vice-Chancellor, delivered the keynote address titled: Doing Business in Hard Economic Times. He used the opportunity to speak to the business community highlighting that when the dynamics of the world economy change and periods of economic growth are replaced with decline and uncertainty, the implications are far reaching.
However, he emphasised that there is an upside to the current economic situation.
“Tough economic times present an opportunity to review and reset the operations of an organisation. We must reduce cost in the business and increase service levels,” Tjivikua remarked.
The CEO of PMR Africa, Johan Hattingh, highlighted the significance of the awards. “We want the companies that are receiving the accolades to acknowledge their staff. The awards must not only be used as marketing tools, but also to thank the employees for creating the reputation that the winning companies or institutions are undisputed leaders in their respective industry. After all, there is a successful team behind each of the recipients,” Hattingh said.
Over 400 leaders representing industry in Namibia, as well as government, attended the event.